Whether you want to purchase a plan, ask a technical question, discuss integration or talk about security and privacy, we are here to help. Choose the option that best matches your need.
Expert supportFrom pilot to deployment
Secure and confidentialShare sanitized details
Global teamMEA and beyond
Purchasing & enterprise
Get a quote or purchase a plan.
Create an account and submit a purchase request with your product plan, volume and deployment needs. Your request receives a persistent reference in Usage and billing.
Use Request pricing to specify the product plan, expected volume, target markets and hosting needs. Your request receives a reference in Usage and billing. CEBS can review the requirements and update its status. A submitted request is not an accepted contract or an issued license.
Use the authenticated support flow for capture, integration, access and document coverage questions. Open an existing request to inspect its original details and current status. Include the diagnostic code and device information. Response commitments are agreed commercially.
Use workspace Support to initiate access, correction, deletion or security questions. Include only a description and a safe contact route. CEBS will verify the requester before discussing account or organization information. Do not disclose credentials or private document data.
{"Hold the card steady and allow the camera to focus on the printed details": "Hold the card steady and allow the camera to focus on the printed details", "Use even lighting and tilt the card slightly to remove glare": "Use even lighting and tilt the card slightly to remove glare", "Move closer until the printed details are sharp and readable": "Move closer until the printed details are sharp and readable", "Move the card closer while keeping every edge visible. Use a higher-resolution camera if the text remains unclear": "Move the card closer while keeping every edge visible. Use a higher-resolution camera if the text remains unclear", "Show the whole card inside the guide with its text upright": "Show the whole card inside the guide with its text upright", "Center all four corners of the card inside the guide": "Center all four corners of the card inside the guide", "Adjust the distance or angle so the printed details are clearer": "Adjust the distance or angle so the printed details are clearer", "Keep the full card and printed details visible": "Keep the full card and printed details visible", "This browser cannot run local card scanning. Update your browser and device software, or use another supported device. Contact Support if the issue continues.": "This browser cannot run local card scanning. Update your browser and device software, or use another supported device. Contact Support if the issue continues.", "Camera permission is blocked. Allow camera access in this site's browser settings, then select Start camera.": "Camera permission is blocked. Allow camera access in this site's browser settings, then select Start camera.", "The camera could not open. Check its connection, close other camera apps or tabs, and select Start camera again.": "The camera could not open. Check its connection, close other camera apps or tabs, and select Start camera again.", "The camera was interrupted. Return to this tab and select Start camera to reopen it.": "The camera was interrupted. Return to this tab and select Start camera to reopen it.", "Open this site using HTTPS to enable camera scanning.": "Open this site using HTTPS to enable camera scanning.", "Reader files could not be verified. Reload this page and check your connection. Contact Support if verification still fails.": "Reader files could not be verified. Reload this page and check your connection. Contact Support if verification still fails.", "Reader files could not be loaded. Check your connection and reload this page before trying again.": "Reader files could not be loaded. Check your connection and reload this page before trying again.", "The required details could not be read. Keep the requested side and printed information clear, avoid glare, and rescan. Diagnostic: ": "The required details could not be read. Keep the requested side and printed information clear, avoid glare, and rescan. Diagnostic: ", "Use the exact HTTPS origin without a path, query or wildcard. HTTP is accepted only for localhost development.": "Use the exact HTTPS origin without a path, query or wildcard. HTTP is accepted only for localhost development.", "Use your iOS bundle identifier. Register separate identifiers for distinct app targets.": "Use your iOS bundle identifier. Register separate identifiers for distinct app targets.", "Use your Android application ID. Register separate identifiers for distinct app targets.": "Use your Android application ID. Register separate identifiers for distinct app targets.", " integration request. CEBS will review your application requirements and coordinate evaluation access, package delivery and next steps.": " integration request. CEBS will review your application requirements and coordinate evaluation access, package delivery and next steps.", "Show": "Show", "Hide": "Hide", "Signing in...": "Signing in...", "Sign in": "Sign in", " answer": " answer", " answers": " answers", " matching your search": " matching your search", " available": " available", "Code copied.": "Code copied.", "Code selected. Use your device copy command.": "Code selected. Use your device copy command.", "Checking portal availability.": "Checking portal availability.", "Checked: ": "Checked: ", "Availability could not be confirmed. Retry or contact support.": "Availability could not be confirmed. Retry or contact support.", "Fictional sample. not a camera scan.": "Fictional sample. not a camera scan.", "Extracted details are provisional. Check every word against the card.": "Extracted details are provisional. Check every word against the card.", "This example demonstrates the interface only. It is not fraud or authenticity evidence.": "This example demonstrates the interface only. It is not fraud or authenticity evidence.", "OCR extraction does not verify issuer or physical originality.": "OCR extraction does not verify issuer or physical originality.", "Preparing camera and reader…": "Preparing camera and reader…", "Allow camera access when prompted. Position the front of your card inside the guide.": "Allow camera access when prompted. Position the front of your card inside the guide.", "Show the front of your card inside the guide": "Show the front of your card inside the guide", "Image captured. Reading details…": "Image captured. Reading details…", "You can lower the card while the captured image is being read.": "You can lower the card while the captured image is being read.", "Front read. Flip your card, then select Scan back": "Front read. Flip your card, then select Scan back", "The back scan starts only when you select Scan back.": "The back scan starts only when you select Scan back.", "Keep all printed information clear": "Keep all printed information clear", "Keep all printed information clear on this side": "Keep all printed information clear on this side", "Keep the requested side clearly in view": "Keep the requested side clearly in view", "Both sides read. Review the details below.": "Both sides read. Review the details below.", "Capture complete. Review the result and the capability limitations.": "Capture complete. Review the result and the capability limitations.", "Scan again": "Scan again", "Scan paused. Select Start camera to try again.": "Scan paused. Select Start camera to try again.", "Camera stopped. Start again when ready.": "Camera stopped. Start again when ready.", "Your camera has been released.": "Your camera has been released.", "Show the back of your card inside the guide": "Show the back of your card inside the guide", "Keep the whole back visible until it is captured.": "Keep the whole back visible until it is captured.", "Fictional sample preview": "Fictional sample preview", "No camera capture or identity verification was performed.": "No camera capture or identity verification was performed.", "Results cleared. Select Start camera when ready.": "Results cleared. Select Start camera when ready.", "Camera paused while this page was in the background. Start again when ready.": "Camera paused while this page was in the background. Start again when ready.", " scans per month": " scans per month", "Custom monthly allowance": "Custom monthly allowance", "Back": "Back", "Continue": "Continue", "See plans and costs": "See plans and costs", "Back to summary": "Back to summary", "Edit requirements": "Edit requirements", "Requirements": "Requirements", "Deployment and billing": "Deployment and billing", "Country and documents": "Country and documents", "Review your summary": "Review your summary", "Plans and costs": "Plans and costs", "Choose the product plans to compare and your expected scans per month.": "Choose the product plans to compare and your expected scans per month.", "Choose where you will deploy, how you will pay and the scan allowance to compare.": "Choose where you will deploy, how you will pay and the scan allowance to compare.", "Choose the country or market and every document type you need.": "Choose the country or market and every document type you need.", "Check your choices before viewing recommended plans and estimated costs.": "Check your choices before viewing recommended plans and estimated costs.", "Compare plan prepayment, excess usage and the complete estimated cost for your choices.": "Compare plan prepayment, excess usage and the complete estimated cost for your choices.", "Product plans": "Product plans", "Monthly scans per product": "Monthly scans per product", "Deployment": "Deployment", "Billing frequency": "Billing frequency", "Scan allowance": "Scan allowance", "Country / market": "Country / market", "Document types": "Document types"}